1) To pre-order online, visit preorder.bites.com.my
2) Choose your preferred pickup store.
3) Login with your details (email & password). If you are a new user please sign up with your details first name, last name, email & password.
4) Add the items to the cart, then click the cart icon at the top right corner to review your order.
5) Provide your Bites Membership ID, WhatsApp/Phone Call & select your preferred pickup date & time slot.
6) Double check your details to ensure accuracy before proceeding to checkout.
7) Choose a payment method click Pay Now. We do accept Card, Online Banking & E-Wallet payments.
9) After payment done, you will received a confirmation email.
1) No purchase limit, while stocks last.
2) Pre-order are available at all Village Grocer outlet only.
3) Promotion applies to whole fish only, based on Bites Shop +/- 4.2KG.
4) If the final weight of the salmon exceeds the initial estimate (4.2KG), the customer will be required to pay the difference in-store.
5) Full payment is required upon order confirmation.
6) Orders must be placed 5 days in advance, cut off time at 5pm.
7) Pre-order and payment period: 22 Jan - 26 Jan 2026.
8) Collection Time & Date on 1:00pm OR 6:00pm (27 Jan - 2 Feb 2026).
9) Pick-up store and date cannot be changed once payment has been made.
10) Cancellation requests are not allowed.
11) Any weight difference will be refunded within 7-14 working days from collection date to original payment method. This process is automated.
12) Kindly present the confirmation email with the order number at customer service for collection.
13) Only fillet cuts are available. Each order will be cut into 12 pieces and vacuum-packed, regardless of size.
14) Please be advised that there may be potential delays in processing your order. We appreciate your understanding.
15) Please keep the original receipt until refund process completed.
16) Any special requests will not be entertained.